US Shipping / International Shipping
DELIVERY & SHIPPING
Shipping is free to the continental United States, as well as FPO/APO addresses. We try to have orders out the door within 24 hours, but please allow up to seven days for your package to ship, especially during our releases, and holidays. We ship most US orders via USPS, some via UPS. Shipping usually takes 3-7 days, but delays can happen, extending the time it takes for your package to be delivered. Estimated delivery dates are just estimates.
Customers placing international orders may have the option to ship their package via UPS or USPS. Some or all mail services may be temporarily suspended for certain destinations. The pricing and options available to you (based on delivery address, country specific mail disruptions, suspensions, etc) are shown at checkout. Shipping fees will not be refunded for any reason as those were already used to ship your package initially and are not refunded by the carrier. USPS First Class International packages are not insured or trackable outside of the US (this option may or may not be available to you when choosing your shipping service). Please keep this in mind if that option is available and chosen by you (we are not responsible for lost or missing packages). Overseas standard orders generally take 2-6 weeks, and on occasion may take a little longer due to going through customs (there is currently no guarantee for Priority or Express Priority timelines). Once the package leaves the US, we have no control over how the destination country handles the package, so your patience is appreciated. Also, please note that your country's customs department will charge you taxes, import fees, duties, and/or other fees. UPS may also charge you a brokerage fee for handling your package internationally. We do not know how much those fees will be and we are not responsible for those fees. Please contact your local mail delivery service, customs department, and UPS, to inquire about those fees before placing your order. These fees range in price, can be very expensive (we've seen costs anywhere from $15 - $100+ per package), and will need to be paid to the carrier or customs prior to you receiving your package.
Unopened packages returned to us due to invalid shipping address, unclaimed packages, refusal of package delivery, unpaid fees, etc, are eligible for refund of product purchase price minus a 20% restocking fee. Shipping fees will not be refunded, as those were already used to ship your package initially and are not refunded by the carrier even though the package wasn't delivered.
EU COUNTRIES
Effective July 2021: Due to VAT rules , there is a $190 minimum order requirement for Stay the Course orders shipped to the UK and EU member states/countries. This minimum order amount does not include the shipping fees, which are added to the total order at checkout. We are not responsible for any customs, importing, taxes, fees, etc, charged at the time of order delivery/pickup. You will be charged additional VAT fees by the customs department (which is usually a percentage of your total order amount, but amounts can vary). Also, we are no longer able to ship posters internationally. Our system has been adjusted to handle these changes and prevent errors, but in the event the system doesn't catch an issue, we will contact you via email for a resolution (refund, additional items to meet the minimum, etc). We apologize for any inconvenience this may cause and we do appreciate your business.
